Shipping | Cancellation Policy

Cancellation Policy

  • All our orders are dispatched after 24 hours of receiving an order. 
  • Order once placed on our website will follow a confirmation phone call within 24 hours to ensure we dispatch what you wished to buy. Upon confirmation, the product will be dispatched immediately. The cancellation, for any reason, is possible only before the product is dispatched.
  • In case of more than one product ordered through one cart, the cancellation of one product won’t be applicable and the whole cart will be cancelled. A new order has to be placed for the same or another product(s).
  • In case of a product being shipped and is out for delivery, the cancellation of the order shall not be applicable.


Shipping and Delivery Policy

  • We ship our products to almost all parts of India.
  • All orders are dispatched within 24 to 48 hrs.
  • Once shipped, you will receive an email with details to track your order.
  • Any delay in dispatch from our end (in rare case), you will be informed through phone, email or whatsapp.


Domestic Shipping Charges:

  • A standard amount of Rs. 100 is applied on all orders below Rs. 2000.
  • COD is available at a nominal amount of Rs 50.


Shipping Charges in Special Cases:

  • Rs 150 - Rs 200 is applied on orders from CLEARANCE SALE as we are clearing the collection at minimal to no profit.
  • COD is not available on orders from CLEARANCE SALE.


International Shipping Charges:

  • All the orders regardless of the amount are liable to pay shipping charges which will be calculated based on the weight of the products ordered. This can be viewed at the checkout page while placing the order.
  • The import/custom duty as per the country rules will be borne by the customer at the arrival of the package in the country. In case of the non-receipt of the package, the package will return to the warehouse and any charges levied on ‘Mumma Goose’ will be deducted from the payment received against the order.

Estimated delivery time

  • We dispatch the packet within 24-48 hours.
  • For most areas, the delivery time would be 3-4 working days from the day of dispatch. However, in other areas it may take 5-7 working days.
  • Despite our best efforts to ensure you receive your order within the time mentioned above, there can be rare delays due to any unforeseen and unavoidable circumstances.